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Check to see whether or not you have any such game add-ons on your computer, and get rid of any that you do have. Some specific add-ons for games (add-on managers for World of Warcraft, for example) can interfere with Agent’s functionality and prevent the process from downloading and/or installing any files. Once your computer is up to date, restart it and check to see whether or not the problem persists once it boots up. Follow the instructions provided on the manufacturer’s website to apply firmware updates.

#Battlenet loading account information update#

To rule that out, update the firmware of your router. Remember that your router/modem old can cause issues with complex gaming connections.

#Battlenet loading account information install#

If there are any updates available for your computer, download and install them and then just wait for the process to be completed.

Wait for Windows Update to check for and retrieve any available updates for your computer.

In the right pane, click on Check for updates.

Click on Windows Update in the left pane.

Solution 4: Update Your Computer and Router

#Battlenet loading account information how to#

If you would like to uninstall a third-party security program installed on your computer but don’t know how to do so, use this guide. Once that’s done, check to see whether or not the fix worked. If a third-party security program is the cause of your sorrows, simply disable (or better yet, uninstall) any third-party security programs installed on your computer. Update your security program to the latest definitions and built, then run a full system scan to rule out any malware infection is causing the issue.Īlso, third-party antivirus, antimalware and firewall applications can sometimes clash with the Agent process and cause it to be unable to download any data and/or install game files. Solution 3: Disable or uninstall any third-party security programs Do not forget to check your “Hosts files” if they are creating the problem. If you are using any proxies/VPN, then disable them and check if you can use without any issue. Switch to a wired internet connection and see if that gets rid of the problem. Wireless internet connections are known to be pretty shaky, and an inconsistent internet connection can lead to Agent being unable to download data and/or install game files. Solution 2: Switch to a wired internet connection The PC reboot is going to close, reset and then restart the Agent process, which might just get Agent downloading data and installing game files like it usually does again. Let’s start with the simplest course of action – restart your computer and network devices. Solution 1: Restart Your Computer and Network Devices If Agent is unable to download data and/or install game files for you, the following are some of the most effective solutions that you can use to try and successfully resolve the issue and get Agent to go back to normal. Since Agent is responsible for the application’s most coveted functionality, this is an extremely significant issue. Unfortunately, countless users have reported Agent sometimes not being able to download any data or install any game files.

#Battlenet loading account information Patch#

Also, the cherry on top of the ice cream sundae that is is the fact that the application is capable of automatically downloading and installing game updates for all of your Blizzard games!ī relies almost entirely on a process called Agent to install and patch Blizzard games. helps organize all of your Blizzard games in one place, with you only having to log in once to access all of them. Installing a patching a Blizzard game through is much faster than any conventional method, which is a pretty impressive and valuable feature. The desktop application is an extremely nifty little program for gamers – especially those who own and/or play Blizzard games – capable of both installing and patching Blizzard games.